Assistant Program Manager - DV Shelter

Job Title:                      Assistant Program Manager
 
Program:                      Domestic Violence Shelter
 
Reports To:                  Program Director
 
Qualifications:              
  • Bachelor’s Degree in social work, public health or related field or currently enrolled in Bachelor’s program;
  • Minimum two years’ experience in the social services, human services or other community-based service delivery service or setting;
  • Minimum two years of non-profit services;
  • Experience developing, managing, evaluating and operating program(s) serving victim services;
  • Program budgetary experience;
  • Strong knowledge of prevention, substance abuse, mental health issues and domestic violence;
  • Direct experience working with victims, such as case management, counseling, or similar;
Requirements:             
  • Superior oral and written communication skills, including ability in drafting, review, feedback and editing;
  • Strong interpersonal skills and ability to work in teams, across departments and with both county and non-governmental sectors is imperative;
  • Ability to travel to attend meetings off-site and throughout the state, meet with community groups, visit services recipients and conduct presentations and trainings.
  • Available to be on-call after hours – weekend/holidays, must maintain flexible work schedule for coverage;
  • Strong leadership and team building skills are essential;
  • Ability to make confident judgements and quick decisions;
  • Must be able to tolerate stress and be resilient;
  • Excellent organizational, critical thinking and decision-making;
  • Strict confidentiality must be observed as it relates to client information, agency business, program decisions and all other personal information;
  • Ability to work under pressure with multiple and shifting priorities;
  • Demonstrated involvement with community networks and advocacy organizations;
  • Ability to work independently and make good sound decisions;
  • Able to maintain a supportive, calm and professional attitude at all times;
  • Must be able to read and write English.
Duties:                        
  • Assist with the administrative responsibilities of a 24 hour shelter;
  • Responsible for staffing of a 24-hour emergency hotline and 24-hour emergency domestic violence shelter;
  • Assist in supervision of case management staff;
  • Assist with program planning, development, implementation and evaluation;
  • Provide supervision and training to professional and support staff;
  • Responsible for securing and providing monthly staff development training;
  • Facilitate and supervise victim support groups and assist with development of outlines and curriculum;
  • Attend and facilitate, when needed, case reviews to ensure the coordination of proper resident care;
  • Conduct monthly case file audits;
  • Supports successful planning and implementation of special awareness and educational events;
  • Ensure the delivery of services in a professional, ethical and effective manner, in partnership with Program Director;
  • Ensure maintenance of a clean, safe and supportive environment for residents and staff;
  • In absence of Program Director, will act as liaison to CEO to manage day to day operations;
  • Provide on-going guidance and supervision to staff regarding resident issues;
  • Effectively interact with co-workers, Board, volunteers, donors and the community when needed;
  • Manage grant deliverables for all shelter programs;
  • Act as a liaison between the agency and funders to properly answer questions and assure grant requirements are being met;
  • Manage relationships with county agencies, community non-profits, civic groups and residents in order to ensure a coordinated community response to domestic violence;
  • Provide technical assistance to community and county partners as needed;
  • Provide orientation and ongoing training to staff on domestic violence survivor empowerment and the staff role in ensuring a safe and healthy living environment for residents;
  • Assist in responding to client complaints;
  • Monitor program budget to ensure that spending guidelines are met, assist in identifying and applying for resources and funds for program expansion;
  • Participate in efforts to identify and obtain community resources to support the program and to raise awareness of domestic violence prevention;
  • Attend all mandatory meetings / trainings;
  • Follow all policies and procedures of the agency;
  • Other duties as assigned by the Program Director.
 Requirements:             
  • Must have a valid California Driver’s License;
  • Auto insurance;
  • Clean driving record;
  • Fingerprinting (Employment contingent on results);
  • Drug screen (Employment contingent on results);
  • Complete 40 hour Domestic Violence Training;
  • CPR and First Aid Certification. 
Hours: Monday – Friday 8am – 5pm (may be required to work other than normal duty hours, to include evenings, weekends, holidays and/or on call status)
 
An Equal Opportunity Employer: Selection will be based solely on merit and will be without discrimination because of age, race, sex, religion, national origin, marital status, sexual orientation, mental or physical disability.

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Valley Oasis is a community based organization dedicated to eliminating social and domestic violence and homelessness through community awareness, intervention, prevention, safe shelter, and supportive services.

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For more than 33 years, Antelope Valley Domestic Violence Council, now known as Valley Oasis, has devoted its energy to passionately advocating for the hurt, needy and politically under-represented members of the Antelope Valley.

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