Crisis Intervention Specialist



Job Title:  Crisis Intervention Specialist

Under the direction of the Regional Adult System Coordinator; coordinating with the Regional TAY Coordinator, the Crisis Intervention Specialist will work closely with the Housing Navigation Staff and Managers of the Adult and TAY Systems to ensure that participants experiencing crisis’ while receiving services in Crisis, Bridge or Rapid Re-Housing get immediate care and intervention. Crisis Intervention Specialist will work in tandem with addiction specialists, medical specialists and may occasionally work with the Outreach Team providing field/crisis therapy to those experiencing homelessness. Crisis Intervention Specialist will coordinate with Housing Navigation/Case Management staff and the management team scheduling therapy appointments and providing groups as needed with those participants enrolled in Crisis, Bridge, Rapid Re-housing to provide clinical therapeutic support.

Position Duties:
  • Facilitate group and individual therapy for adults
  • Conduct Pyscho-educational groups as required
  • Work with participant to complete stability planning and create goals/objectives
  • Be available for immediate participant crisis intervention
  • Maintain case notes for group participation and individual participants
  • Maintain and oversee the quality assurance of participant files and be prepared to answer inquiries during system monitoring
  • Other duties as assigned by reporting manager or clinical supervisor if applicable
 
Expected Competencies:
  • Strong knowledge of Crisis Bridge Housing, Rapid Re-housing, and Permanent housing program specifications, the Coordinated Entry System, and homeless service systems in SPA 1
  • Demonstrated experience in program management, program administration, and capacity building
  • Strong knowledge of various therapy modalities including motivational therapy to facilitate participant success
  • Collaborative problem solver, work executed creatively and efficiently
  • Ability to establish excellent relationships and work cooperatively with individuals, groups and organizations
  • Demonstrated knowledge and experience with presenting and group facilitation
  • Knowledge and understanding of policy, systems, and local programs that impact homeless persons and related public funding sources, regulations, requirements, and procedures
  • Strong written, verbal and presentation communication skills
  • Proficient in Microsoft Office (Word, Excel and Outlook)
 
Position Education and Experience:
  • MA/MS/MSW degree in Marriage and Family Counseling, Psychology or 5 years equivalent experience in Social Work
  • Strong knowledge of the social services field and/or successful management and implementation of homeless therapy programs in the non-profit, government or private sector desired
 
Additional Position Requirements:
  • Must have valid California Driver’s License, driver’s insurance and a clean driving record
  • TB Test
  • Background Check
  • Negative drug and alcohol test (including marijuana)
  • Complete Agency Program Training
  • CPR/ First Aid Certification

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