Director of CES Programs

Job Title:                     Director of CES Programs
Reports to:                 Chief Executive Officer

Under the leadership of the Chief Executive Officer, the Regional Programs Director works with internal departments to implement and execute all facets and objectives of LAHSA funded housing programs. As the designated lead agency in SPA 1, this position will engage the community and program staff; coordinating and enhancing services with special populations (i.e.-homeless families/children, faith-based organizations, schools and non-traditional partners) toward the common goal of housing the homeless population in the region.

Position Duties:
  • Provide program guidance and coordination
  • Create and disseminate program documents, policies and procedures.
  • Provide oversite for all functions of crisis bridge housing, rapid re-housing and permanent housing. This includes coordinating with funders, working with Chief Executive Officer and Finance Department to administer contracts, implement programs and monitor program performance.
  • Ensure ongoing and consistent team, subcontractor and partner meetings to provide program guidance, encourage collaboration, and share best practices.
  • Work with other Regional Systems Directors and leaders to identify programmatic challenges and gaps in services. Strategize on program innovations. Highlight and disseminate best practices.
  • Ensure timely and accurate submission of required funder reports, RFP’s, contract deliverables, and coordinate with Finance Dept. to develop budgets.
  • Lead and develop CES program staff to exceed all agency and funder goals.
Management and Program Performance:
  • Track program performance and outcomes, identify and manage trends in performance. Manage program spending, and ensure performance measures are met.
  • Ensure technical support is readily available to staff, subcontractors and partners, including linkages to trainings and literature on best practices.
  • Trouble-shoot with staff and system team as to any issues or challenges that might inhibit them from achieving program goals. Provide the supports needed for program success.
  • Provide guidance to staff, subcontractors and partners around policies, procedures and regulations for the crisis bridge housing, rapid re-housing, and permanent housing programs.  Communicate performance expectations and outcomes.
  • Enforce the documentation requirements of all funders and reporting agencies and work with Compliance Director to guarantee total compliance and transparency so that system practices meet the needs of both the clients’ and the funders’.
  • Work with CES system funders, Chief Executive Officer, Program Directors and Finance departments, to coordinate outcomes, budget reporting, monitoring and file review.
Expected Competencies:
  • Strong knowledge of Crisis Bridge Housing, Rapid Re-housing, and Permanent housing program specifications, the Coordinated Entry System, and homeless service systems in Spa 1
  • Demonstrated leadership experience in program management and program administration.
  • Collaborative problem solver, work executed creatively and efficiently
  • Ability to establish excellent relationships and work cooperatively with individuals, groups and organizations
  • Demonstrated knowledge and experience with presenting and group facilitation
  • Knowledge and understanding of policy, systems, and local programs that impact homeless persons and related public funding sources, regulations, requirements, and procedures
  • Strong written, verbal and presentation communication skills
  • Proficient in Microsoft Office (Word, Excel and Outlook)
Position Education and Experience:
  • Master’s Degree in Public Health, Public Administration, Business Administration or related field
  • Minimum three years’ relevant work experience in the provision or oversite of crisis-bridge housing, rapid re-housing and permanent housing programs is preferred
  • Strong knowledge of the social services field and/or successful management and implementation of homeless programs in the non-profit, government or private sector
  • Experience working with and managing grants from City, County, State and/or Federal funding agencies
Additional Position Requirements:
  • Must have valid California Driver’s License, driver’s insurance and a clean driving record
  • TB Test (with satisfactory resolution)
  • Background Check
  • Negative drug and alcohol test (including marijuana)
  • Complete Agency Program Training
  • CPR/First Aid Certification
Monday – Friday 8am – 5pm (weekends, evenings and/or holidays may be needed)

An Equal Opportunity Employer: Selection will be based solely on merit and will be without discrimination because of age, race, sex, religion, national origin, marital status, sexual orientation, mental or physical disability.

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