Job Title: Prevention Housing Navigator
Reports To: System Coordinator Program Director
Valley Oasis Coordinated Entry System provides comprehensive services designed to address the root cause of poverty and homelessness within SPA 1 of Los Angeles County. Clients may be mentally ill, have intellectual developmental disabilities, substance abuse issues, and chronic medical/physical disabilities, exiting institutions and are homeless. Prevention Housing Navigators act as case managers who provide assessment, intake, coordinate, monitor Housing Plans and mutually designed goals while advocating for each client at risk of homelessness. The Prevention Housing Navigator provides assistance in sustaining client self-sufficiency around Family Systems in housing, budgeting, employment, educational training, health and other social services. The emphasis is on long-term economic and housing stability in keeping with the Housing 1st goals.
Conduct comprehensive assessment insuring specific program eligibility; perform intake and enrollment as appropriate
Develop Housing/Service Plan with each client that includes connections to applicable community resources
Conduct and document client meetings to monitor progress; maintain client files and data integrity in HMIS
Connect participants with internal and community resources that will support the goal of maintaining permanent housing and avoid falling into homelessness.
Demonstrated knowledge of homeless prevention efforts and resources
Provides assistance in building client self-sufficiency around Family System in housing, budgeting, employment, educational training, health and other social services
Ability to act as a liaison between the household and landlord/property owner to resolve housing issues and prevent homelessness.
Complete weekly, monthly and quarterly reports as requested by lead agency management and/or supervisor
Attend funder meetings/trainings and community events as required by supervisor to maintain network of resources and services
Make documented referrals to other services as needed and work with other community providers and subcontractors to provide collaborative services to clients
Maintain a non-judgmental attitude and a display of unconditional positive regard when working with persons experiencing homelessness or at risk of homelessness
Maintain strict client and agency confidentiality
Participate in client review meetings and provide input to other SPA 1 Housing Navigator cases
Adhere to all agency policies and procedures
Be open and flexible to assisting other departments as needed
Bachelor’s Degree in Social Service or related field. (Equivalent of 5 years’ experience in comparable field)
Good knowledge and understanding of assigned program
Thorough knowledge of Housing 1st model
Experience with homeless, vulnerable and/or diverse population
Respond to all persons in a calm, supportive and professional manner
Excellent verbal and written skills
Working knowledge of Microsoft Suite, computer literacy and willingness to learn other applications
Strong organizational skills, including effective time management and the ability to make decisions independently and in collaboration with staff across the system and external partners
Demonstrated ability to manage detailed reports, pay close attention to detail and work under deadlines; appropriately prioritizing while maintaining integrity and flexibility
Additional Agency Requirements:
Must have a valid CA Driver’s License and a clean driving record
Must have valid driver’s insurance
Proof of TB testing and resolution
Participate in Agency Program Training
Negative Drug and Alcohol testing (including Marijuana)
Valley Oasis is a community based organization dedicated to eliminating social and domestic violence and homelessness through community awareness, intervention, prevention, safe shelter, and supportive services.
For more than 33 years, Antelope Valley Domestic Violence Council, now known as Valley Oasis, has devoted its energy to passionately advocating for the hurt, needy and politically under-represented members of the Antelope Valley.
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