Minimum of two (2) years’ experience in a nonprofit social services;
Minimum of two (2) years’ experience in case management;
Keyboarding accuracy and proofreading skills;
Strong organizational and time management skills; including attention to detail and ability to multi task, prioritize and meet deadlines;
Maintain positive relations with co-workers, clients, volunteers, staff from other agencies, agency funders and the general public;
Ability to work independently and make some decisions when necessary;
Able to maintain a supportive, calm and professional attitude at all times;
Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed;
Demonstrate reliability by being present for work as scheduled;
Demonstrate team behavior and promote a team-oriented environment;
Understanding of confidentiality importance;
Intermediate knowledge in MS Office Suite;
Must be computer literate;
Follow agency policies and procedures;
Must be able to read and write English.
Input data from paper formats into database;
Input data of all client services into database;
Update database with client intakes and exits;
Retrieve data from database, as requested;
Compile data for monthly, quarterly and yearly reports, as requested;
Sort and organize paperwork after entering data;
Responsible for Domestic Violence Shelter monthly billing;
Responsible for CalWORKs monthly billing;
File program invoices accurately into grant folders;
Maintain back up invoice documentation for funder audits;
Maintain files to ensure confidentiality.
Program/Case Management Duties:
Manage initial intake for new emergency clients, including safety and service planning;
Intensive case management, supportive counseling and crisis intervention;
Provide ongoing service planning with clients and maintain written records of all service plans and achievements;
Assist client to coordinate health, mental health, legal, employment, education, criminal/civil case, DPSS, GAIN, CalWORKs appointments;
Manage case files and provide detailed progress notes on a daily basis;
Ensure protection of clients and confidentiality;
Crisis/peer counseling with clients/residents;
Provide information/referrals to victims, when necessary;
Conscientiously communicate information between shifts;
Maintain log book (messages, visitors and possible problems in the agency)
Maintain and update referral book as necessary;
Closing out clients/resident files;
Assist in the care and maintenance of the shelter;
Assist in household chores;
Shelter ground checks;
Follow and enforce all shelter rules and procedures;
Adhere to Policy and procedures while in the workplace and during activities off site;
At times, accepts responsibility for tasks, as directed by the Program Director and Executive Director, which are not outlined in the job description but which are an important part of the agency’s goals and/or program outcomes.
Must have valid California Driver’s License, auto insurance, and clean driving record;
Fingerprinting and Drug Test (must be clean with no record);
Complete 40 hours Domestic Violence Training;
CPR and First Aid Certification;
Employee will be required to complete a TB Testing, Fingerprinting, Drug Screen (employment pending on drug screen)
Monday – Friday 9am – 6pm (weekends, evenings and/or holidays may be needed)
An Equal Opportunity Employer: Selection will be based solely on merit and will be without discrimination because of age, race, sex, religion, national origin, marital status, sexual orientation, mental or physical disability.
Valley Oasis is a community based organization dedicated to eliminating social and domestic violence and homelessness through community awareness, intervention, prevention, safe shelter, and supportive services.
For more than 33 years, Antelope Valley Domestic Violence Council, now known as Valley Oasis, has devoted its energy to passionately advocating for the hurt, needy and politically under-represented members of the Antelope Valley.
Everything you give makes a difference by improving a survivor's life. Find out how you can contribute to the future of someone in need through donations of money and time. Join us in healing our community, one family at a time.