Regional Coordinator Adult/Singles System
Valley Oasis Coordinated Entry System provides comprehensive services designed to address the root cause of poverty and homelessness within SPA 1 of Los Angeles County. Clients may be mentally ill, have intellectual developmental disabilities, substance abuse issues, and chronic medical/physical disabilities, exiting institutions and are homeless.
The Intake Specialist will address the adult/singles immediate needs and work to stabilize their housing crises by connection to the applicable housing program. The Intake Specialist is the first point of contact within the Adult/Singles System and provides screening, triage, crisis intervention, access to crisis housing, bridge housing, and referral to rapid re-housing and supportive services to adult/singles experiencing homelessness.
- Receives, screens and triages referrals from in-bound calls, walk-ins and other collaborative partners.
- Conducts standardized screening and triages adult/singles experiencing homelessness.
- Accepts warm transfer calls of adult/singles prescreened by 211 LA County.
- Works in coordination with the Housing Navigation team; crisis and bridge housing providers, and rapid re-housing providers to ensure seamless and integrated care for homeless adult/singles in SPA 1.
- Schedules an appointment with applicable Program Housing Navigator for completion of the standardized assessment within 3 – 7 days as determined by prioritization score and program standards.
- Diverts adult/singles to other sources of assistance when possible.
- Screens and immediately addresses safety concerns; adult/singles with identified safety concerns such as domestic violence will be immediately connected to a domestic violence shelter provider.
- Connects adult/singles to immediate supportive services as needed such as mental health, health, substance abuse, employment, etc.
- Complete data entry into HMIS database.
- Coordinate transportation assistance for the purposes of stabilizing the current housing crisis.
- Other duties as assigned.
- Knowledge of transitional and permanent housing resources throughout Los Angeles County.
- Knowledge of housing issues in Antelope Valley preferred.
- Knowledge of HUD guidelines and experience working with subsidized housing programs such as Section 8, Shelter Plus Care, Rapid Re-Housing and others.
- Current knowledge of best practice models, including: Housing First, Mental Health Recovery, Harm Reduction, and Critical Time Intervention.
- Ability to communicate effectively both verbally and in writing.
- Proficient in use of laptop computer and Microsoft Windows and Office software programs (Word, Excel, PowerPoint).
- Ability to accurately enter client data and notes in HMIS Homeless Management Information System.
- Proficient with office communication equipment and machines (telephone, copier, calculator, fax machine, personal computer, laptop, computer printer and scanner).
EDUCATION, TRAINING AND EXPERIENCE:
- Bachelor’s Degree in social work or related field preferred.
- Three years of experience in social services required.
- Experience assisting low and very-low income individuals access affordable housing.
- Experience working with homeless individuals preferred.
- Bilingual: Desirable, but not required.
Additional Agency Requirements:
- Must have a valid CA Driver’s License and a clean driving record
- Must have valid driver’s insurance
- Clear Background check
- Proof of TB testing and resolution
- Participate in Agency Program Training
- Negative Drug and Alcohol testing (including Marijuana)
- CPR/First Aid Certification
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